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HVAC · Knoxville, Tennessee

A seasonal HVAC site that captures the 2 p.m. heat-wave panic

An HVAC concept engineered around demand that swings with the weather — emergency routing when the AC dies, maintenance plans when it doesn't.

Demonstration project. Knox Growth created this company, brand and website as a concept build to show our process and design standard. The business is fictional and the figures are modeled projections, not reported client results.

Client
Summit Heating & Air
Timeline
4 weeks, design to launch
Scope
Custom designSeasonal content systemDevelopmentEmergency call routingLocal SEO
Homepage design for Summit Heating & Air by Knox Growth
133% more inbound calls2.4x booked service jobs
The problem

What was holding the business back.

01

Traffic tripled during the first heat wave of the year and the site had no way to absorb it — the same generic homepage greeted an emergency visitor and a homeowner browsing tune-up pricing.

02

After-hours visitors hit a contact form that nobody read until the next morning, so the most valuable calls of the season went to whoever answered first.

03

Maintenance plans, the most profitable product in the business, were mentioned in one sentence halfway down a services page.

The solution

The website we built.

Emergency-ready in July, tune-up ready in September.

Emergency mode above everything

A persistent red-alert band offers same-day service with a one-tap call, and after 6 p.m. the messaging switches automatically to the on-call line.

A seasonal homepage

The hero offer rotates by season — cooling emergency in summer, furnace safety in fall, indoor air quality in spring — without needing a developer.

Membership plans as a real product

Three clearly priced maintenance tiers with a comparison table, annual savings math and a direct sign-up path.

Transparent pricing signals

Diagnostic fee, typical repair ranges and financing terms are published up front, which removes the biggest reason homeowners abandon an HVAC page.

Full page design for the Summit Heating & Air website by Knox Growth
The results

Measurable improvement.

Figures are modeled projections for this demonstration build, based on the conversion benchmarks we design against for hvac companies.

133%
More inbound calls
Modeled first-summer lift
2.4x
Booked service jobs
Calls that convert to a scheduled visit
61%
After-hours calls captured
Previously lost to voicemail
38%
Membership plan sign-ups
Share of new customers enrolling
User experienceBeforeAfter
Emergency pathContact form onlyOne-tap call, always visible
Pricing visibilityNone publishedRanges on every service
Mobile page weight4.9 MB480 KB
Bounce rate71%34%
"When the air conditioning quits, nobody reads a company history. They look for the fastest way to reach a person."
Knox Growth strategy team
On the Summit Heating & Air concept build